A Study of the Effect of Career Development Support Perceived by the MZ Generation on Turnover Intention and the Mediating Effect of Organizational Commitment

Recently, MZ-generation workers have been working as key personnel in various industries.Still, companies are experiencing difficulties due to the characteristics of the MZ generation that prefer personal development and work-life balance, which are occurring frequently.Meanwhile, research on the reasons for employee turnover considering the characteristics of the MZ generation has been conducted on general workers, but research on the IT industry is lacking.Therefore, this study aimed to identify the relationship between MZ generation workers' perception of career development support provided by the organization and their turnover intention, and whether organizational commitment mediates in the correlation between the perception of career development support and turnover intention.To this end, a survey was conducted on 300 employees working in companies, research institutes, and the public sector in the IT industry, and hypotheses were established and verified based on previous studies on general workers.The results of the study are as follows.First, when MZ generation workers in the IT industry recognized the organization's career development support, their turnover intention decreased.Second, the partial mediating effect of organizational commitment was found in the relationship between career development support awareness and turnover intention.In conclusion, the career development support awareness of MZ generation workers in the IT industry has a direct effect on turnover intention and an indirect effect on turnover intention through organizational commitment.By organizing the results as above, this study's theoretical/practical implications and limitations were confirmed, and the direction for future follow-up research was derived.