Exploring Experience Marketing Strategies: A Case Study of Disneyland

This study examines the specific techniques Disneyland applies to its experience marketing, which have helped it become a theme park leader.In the current marketplace, companies have to create stronger relationships with their customers than just completing deals.It shows this by giving guests experiences that reach them through their emotions, senses, and actions.This research looks at how these strategies affect customer satisfaction, loyalty to the brand, and overall involvement.By using both interviews, surveys, and observations, the study found that themed attractions, sensory experiences, and technology make visitors interact more.The research shows that a large group of visitors get emotionally attached to the park and remain faithful to it because of the unique activities there.At the end of the paper, I give marketing professionals useful tips and remind them that experience marketing should always push to be innovative and compassionate.Other companies can improve their services and loyalty to customers by copying the useful strategies Disneyland uses.

Authors

Publication Details

Journal
OALib
Published
2025-01-01
DOI
https://doi.org/10.4236/oalib.1113673
Primary Topic
Media, Gender, and Advertising
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Exploring Experience Marketing Strategies: A Case Study of Disneyland

Mi Zhou, Jihong Shao, Fre Tekeste Gebremedhin, Yiqing Xia
OALib
Media, Gender, and Advertising
article

Exploring Experience Marketing Strategies: A Case Study of Disneyland

Mi Zhou, Jihong Shao, Fre Tekeste Gebremedhin, Yiqing Xia
article en

Abstract

This study examines the specific techniques Disneyland applies to its experience marketing, which have helped it become a theme park leader.In the current marketplace, companies have to create stronger relationships with their customers than just completing deals.It shows this by giving guests experiences that reach them through their emotions, senses, and actions.This research looks at how these strategies affect customer satisfaction, loyalty to the brand, and overall involvement.By using both interviews, surveys, and observations, the study found that themed attractions, sensory experiences, and technology make visitors interact more.The research shows that a large group of visitors get emotionally attached to the park and remain faithful to it because of the unique activities there.At the end of the paper, I give marketing professionals useful tips and remind them that experience marketing should always push to be innovative and compassionate.Other companies can improve their services and loyalty to customers by copying the useful strategies Disneyland uses.

OALibVol. 12(06)
Openalex Percentile: Top 81%
Media, Gender, and Advertising
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.