ChatbotLLM - Training Educational Chatbots on the Materials Uploaded by Teachers

This paper presents an IEEE Northern Canada Section's Capstone Project Award winning research project, ChatbotLLM, a system to train educational chatbots on the materials uploaded by teachers. Using ChatbotLLM, teachers can create a course, choose the desired configuration options, upload the materials, and start to train an educational chatbot on the uploaded course materials. Once a chatbot is finished training, both teachers and students can test and interact with the chatbot with their browsers as well as access it through any other available client applications. This research aims to overcome shortcomings of educational technologies using generative AI, mainly bias and hallucinations. Currently an evaluation is underway using a university level course at UK to understand and compare user perceptions towards responses provided by ChatbotLLM chatbots and other generative AI chatbots such as ChatGPT.

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Publication Details

Published
2025-04-18
DOI
https://doi.org/10.1109/iciet66371.2025.11046253
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00

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article

ChatbotLLM - Training Educational Chatbots on the Materials Uploaded by Teachers

Maiga Chang, Supun De Silva
AI in Service Interactions
article

ChatbotLLM - Training Educational Chatbots on the Materials Uploaded by Teachers

Maiga Chang, Supun De Silva
article en

Abstract

This paper presents an IEEE Northern Canada Section's Capstone Project Award winning research project, ChatbotLLM, a system to train educational chatbots on the materials uploaded by teachers. Using ChatbotLLM, teachers can create a course, choose the desired configuration options, upload the materials, and start to train an educational chatbot on the uploaded course materials. Once a chatbot is finished training, both teachers and students can test and interact with the chatbot with their browsers as well as access it through any other available client applications. This research aims to overcome shortcomings of educational technologies using generative AI, mainly bias and hallucinations. Currently an evaluation is underway using a university level course at UK to understand and compare user perceptions towards responses provided by ChatbotLLM chatbots and other generative AI chatbots such as ChatGPT.

Athabasca University (CA)
Natural Sciences and Engineering Research Council of Canada
Quality Education
Openalex Percentile: Top 93%
AI in Service Interactions
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