SOFTWARE PRODUCTS' COMPREHENSIVE SUPPORT DECOMPOSITION MODEL BASED ON PERCEPTION DIMENSIONS

The main problem is the need to develop a comprehensive support model for software products, based on the dimensions of perception formed by the relevant impact factors influencing the subjectivisation of the researched support objects (i.e. the supported software complexes themselves and the processes of their comprehensive support) by the relevant interaction subjects. The purpose of the research is to develop an appropriate decomposition model for the comprehensive support of software products based on perception dimensions. Comprehensive support of software products is an extremely multifaceted and complex process that encompasses all activities aimed at ensuring the existence and operation of supported software products. That is why comprehensive support of software products requires effective and efficient decomposition mechanisms and tools, one of which is, in fact, the proposed decomposition model that is based on perception dimensions. Thus, the developed model enables the decomposition of the complex support of software products, providing the opportunity for more effective research into the comprehensive support processes at each component level. At the same time, basic classification and decomposition methods are used as the primary research tools. The main results of the research consists in obtaining a decomposition models (of comprehensive support of the investigated software products) based on perception dimensions. The practical applied task of identifying the dominant perception’s dimension (of the researched environment of investigated software product’s comprehensive support) has been solved in scope of current research. The main prospects for further application of the developed decomposition model (based on perception dimensions) in the context of scientific and applied problematics of automation and intellectualization of software products’ comprehensive support are declared.