Online Attraction: Investigating Digital Marketing’s Impact on Shopping Behavior in Shopee

This study investigates the impact of digital marketing on consumer shopping behavior on Shopee. Shopee is one of the famous e-commerce platform in Southeast Asia and Taiwan, based on downloads, monthly active users, and total time spent on the app for Android users. In this study, we examine mobile marketing, content marketing, social media marketing, and email marketing as our independent variables. We analyze the relationship between these four variables and consumer shopping behavior on Shopee. We collect the data by distributing a questionnaire to 150 Shopee users. Our findings show that digital marketing influence consumer shopping behavior significantly except for email marketing. We found that digital marketing will attract the consumer to visit Shopee. This enhances consumer trust and purchase intention, particularly among younger consumers, leading to greater engagement and improved sales performance on Shopee.

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Publication Details

Journal
Advances in Global Economics and Business Journal
Published
2025-06-20
DOI
https://doi.org/10.51748/agebj.v6i1.104
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

Online Attraction: Investigating Digital Marketing’s Impact on Shopping Behavior in Shopee

Daisy Mui Hung Kee, Yee Huei Lok, Lin Yi, Anees Jane Ali et al.
Advances in Global Economics and Business Journal
Technology Adoption and User Behaviour
article

Online Attraction: Investigating Digital Marketing’s Impact on Shopping Behavior in Shopee

Daisy Mui Hung Kee, Yee Huei Lok, Lin Yi, Anees Jane Ali, Choon Ling Sim, Zi Kian Lim, Ling Hu, Y.-M. Lim, Xian Bei Lim
article en

Abstract

This study investigates the impact of digital marketing on consumer shopping behavior on Shopee. Shopee is one of the famous e-commerce platform in Southeast Asia and Taiwan, based on downloads, monthly active users, and total time spent on the app for Android users. In this study, we examine mobile marketing, content marketing, social media marketing, and email marketing as our independent variables. We analyze the relationship between these four variables and consumer shopping behavior on Shopee. We collect the data by distributing a questionnaire to 150 Shopee users. Our findings show that digital marketing influence consumer shopping behavior significantly except for email marketing. We found that digital marketing will attract the consumer to visit Shopee. This enhances consumer trust and purchase intention, particularly among younger consumers, leading to greater engagement and improved sales performance on Shopee.

Advances in Global Economics and Business JournalVol. 6(1)
Hospital Universiti Sains Malaysia (MY)
Openalex Percentile: Top 85%
Technology Adoption and User Behaviour
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