The designing of warehouse management information system: a case study in helmet company

This study aims to improve the efficiency and effectiveness of warehousing activities and remove manual handling by designing and developing a warehouse management information system. Our methodology is based on the waterfall model with six steps: analysis, system design, implementation, integration, operation and maintenance. The system was formulated as Excel add-in, then developed as software using Python for front-end, JavaScript for backend, SQL for the database and Figma for the user interface. The system's efficiency is illustrated using a practical case study from a helmet company in Vietnam. The results show that the system satisfies the stakeholder's demand and improves warehousing activities such as long-life saving data in the system, real-time tracking, automatic updating, removing 100% input errors caused by human factors, reducing 90% time of report generating, and so on.

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Publication Details

Journal
International Journal of Services and Operations Management
Published
2025-01-01
DOI
https://doi.org/10.1504/ijsom.2025.146904
Primary Topic
Advanced Manufacturing and Logistics Optimization
Type
article
Field-Weighted Citation Impact
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article

The designing of warehouse management information system: a case study in helmet company

Ngoc Hien, Nhat Quang Nguyen, Van Hoang Nguyen, Duc Duy Nguyen
International Journal of Services and Operations Management
Advanced Manufacturing and Logistics Optimization
article

The designing of warehouse management information system: a case study in helmet company

Ngoc Hien, Nhat Quang Nguyen, Van Hoang Nguyen, Duc Duy Nguyen
article en

Abstract

This study aims to improve the efficiency and effectiveness of warehousing activities and remove manual handling by designing and developing a warehouse management information system. Our methodology is based on the waterfall model with six steps: analysis, system design, implementation, integration, operation and maintenance. The system was formulated as Excel add-in, then developed as software using Python for front-end, JavaScript for backend, SQL for the database and Figma for the user interface. The system's efficiency is illustrated using a practical case study from a helmet company in Vietnam. The results show that the system satisfies the stakeholder's demand and improves warehousing activities such as long-life saving data in the system, real-time tracking, automatic updating, removing 100% input errors caused by human factors, reducing 90% time of report generating, and so on.

International Journal of Services and Operations ManagementVol. 51(2)
Vietnam National University Ho Chi Minh City (VN), Ho Chi Minh City University of Technology (VN)
Openalex Percentile: Top 79%
Advanced Manufacturing and Logistics Optimization
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The designing of warehouse management information system: a case study in helmet company — Ngoc Hien, Nhat Quang Nguyen, et al. · International Journal of Services and Operations Management (2025) | TGRS Research Map | TGRS