Beyond the surface: understanding how workplace bullying affects women's performance via emotional exhaustion and psychological well-being

This review focuses on workplace bullying that affects women's performance at work. This review investigates how workplace bullying affects women's performance, considering the role of a mediator of emotional exhaustion and psychological well-being. This review revealed consistent associations between workplace bullying and increased emotional exhaustion in women. Emotional exhaustion negatively impacted job performance, including reduced productivity, engagement, and job satisfaction. Higher levels of psychological well-being buffer the negative impact of emotional exhaustion on job performance among women. These findings highlight the complex interplay between workplace bullying, emotional exhaustion, psychological well-being, and job performance in women. Employers and organisations should prioritise preventing and managing workplace bullying while promoting psychological well-being among female employees through supportive programs and policies. This review provides valuable insights for researchers, practitioners, and policymakers interested in understanding and addressing the impacts of workplace bullying on women's performance through psychological well-being and emotional exhaustion.

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Publication Details

Journal
International Journal of Services and Operations Management
Published
2025-01-01
DOI
https://doi.org/10.1504/ijsom.2025.146900
Primary Topic
Workplace Violence and Bullying
Type
article
Field-Weighted Citation Impact
0.00
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article

Beyond the surface: understanding how workplace bullying affects women's performance via emotional exhaustion and psychological well-being

Arumugam Vasumathi, Kavitha Ganesan, Smita Mishra Panda, P. Prasad Babu
International Journal of Services and Operations Management
Workplace Violence and Bullying
article

Beyond the surface: understanding how workplace bullying affects women's performance via emotional exhaustion and psychological well-being

Arumugam Vasumathi, Kavitha Ganesan, Smita Mishra Panda, P. Prasad Babu
article en

Abstract

This review focuses on workplace bullying that affects women's performance at work. This review investigates how workplace bullying affects women's performance, considering the role of a mediator of emotional exhaustion and psychological well-being. This review revealed consistent associations between workplace bullying and increased emotional exhaustion in women. Emotional exhaustion negatively impacted job performance, including reduced productivity, engagement, and job satisfaction. Higher levels of psychological well-being buffer the negative impact of emotional exhaustion on job performance among women. These findings highlight the complex interplay between workplace bullying, emotional exhaustion, psychological well-being, and job performance in women. Employers and organisations should prioritise preventing and managing workplace bullying while promoting psychological well-being among female employees through supportive programs and policies. This review provides valuable insights for researchers, practitioners, and policymakers interested in understanding and addressing the impacts of workplace bullying on women's performance through psychological well-being and emotional exhaustion.

International Journal of Services and Operations ManagementVol. 51(2)
Vellore Institute of Technology University (IN)
Gender equality
Openalex Percentile: Top 80%
Workplace Violence and Bullying
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