Experience from the United Kingdom’s digital transformation policy and lessons for Vietnam

Abstract: In the current context of digital transformation, Vietnam should develop a comprehensive and synchronized digital transformation policy involving both the public and private sectors. This policy should align with a strategy for training high-quality human resources and building robust technological infrastructure to drive the development of digital economy, digital society, and digital government in the future. One of the key highlights of the United Kingdom's digital transformation policy is the establishment of the Government Digital Service (GDS), which facilitates the development of platforms and tools to support online public services. Additionally, the United Kingdom emphasizes improving digital skills for its civil servants and citizens through training and development programs. A significant lesson Vietnam can learn from the United Kingdom is creating a flexible policy framework that can adapt to technological advancements and practical needs. Furthermore, fostering a legal environment and mechanisms that encourage innovation in digital technology, such as implementing regulations on open data and cybersecurity, will contribute significantly to the success of digital transformation.