A IMPORTÂNCIA EM MANTER O PADRÃO DE QUALIDADE NA PRESTAÇÃO DO SERVIÇO PÚBLICO

The aim of this study was to present a brief historical overview of developments in public administration over the years, highlighting how service quality has become afundamental tool for achieving both organizational and citizen-related goals.

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Publication Details

Journal
RCMOS - Revista Científica Multidisciplinar O Saber
Published
2025-06-24
DOI
https://doi.org/10.51473/rcmos.v1i1.2025.1092
Primary Topic
Public Health in Brazil
Type
article
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article

A IMPORTÂNCIA EM MANTER O PADRÃO DE QUALIDADE NA PRESTAÇÃO DO SERVIÇO PÚBLICO

Cardoso Adriana Dias
RCMOS - Revista Científica Multidisciplinar O Saber
Public Health in Brazil
article

A IMPORTÂNCIA EM MANTER O PADRÃO DE QUALIDADE NA PRESTAÇÃO DO SERVIÇO PÚBLICO

Cardoso Adriana Dias
article en

Abstract

The aim of this study was to present a brief historical overview of developments in public administration over the years, highlighting how service quality has become afundamental tool for achieving both organizational and citizen-related goals.

RCMOS - Revista Científica Multidisciplinar O SaberVol. 1(1)
Economie Publique (FR)
Openalex Percentile: Top 80%
Public Health in Brazil
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A IMPORTÂNCIA EM MANTER O PADRÃO DE QUALIDADE NA PRESTAÇÃO DO SERVIÇO PÚBLICO — Cardoso Adriana Dias · RCMOS - Revista Científica Multidisciplinar O Saber (2025) | TGRS Research Map | TGRS