The Influence of Emotional Intelligence and Servant Leadership on Organizational Commitment with Self-Resilience as a Mediation Variable in Hospital "X"

Hospital "X" is a private type C hospital in Sukabumi City that is committed to providing high-quality health services for patients and their families. This study aims to analyze the impact of emotional intelligence and servant leadership on organizational commitment, with self-resilience acting as a mediating variable. The research used a quantitative approach and survey method with a sample of 94 permanent nurses of "X" Hospital. The data analysis employed a path analysis structural equation model. The study found that emotional intelligence and servant leadership have a significant positive impact on organizational commitment, with self-resilience playing a mediating role. Based on the results, the hospital management can evaluate employee performance and provide self-awareness, self-motivation, self-confidence, self-management, social-awareness, relationship management, optimism mindset, and work pride.