The Use of Empathy Maps in Teaching Patient Communication to Undergraduate Nursing Students in the Era of Z

目的：探讨基于同理心地图的教学模式在Z时代护理本科生护患沟通能力中的应用效果。方法：便利抽样选取某医院2023年7月~2024年9月的本科护理实习生为研究对象，将2023年7月~9月在科室实习的护理本科生作为实验组，实施同理心地图教学；2024年7月~9月在科室实习的本科生作为对照组，采用传统教学方式，比较两组护生教学后同理心能力和护患沟通能力情况。结果：教学结束后实验组护生同理心能力和护患沟通能力水平评分高于对照组(P Objective: To explore the application effect of teaching mode based on empathy map in nurse-patient communication ability of undergraduate nursing students in the Z era. Methods: Convenient sampling selected undergraduate nursing interns in a hospital from July 2023 to September 2024 as the study object, the undergraduate nursing students interned in the department from July to September 2023 as the experimental group, the implementation of empathy map teaching; undergraduate interns interned in the department from July to September 2024 as the control group, the use of traditional teaching methods, to compare the two groups of undergraduate nursing students after the teaching of the empathy ability and nurse-patient We compared the empathy ability and nurse-patient communication ability of the two groups after teaching. Results: The experimental group scored higher than the control group in the levels of empathy and nurse-patient communication ability after the teaching (P < 0.05). Conclusion: The teaching of patient-care communication based on an empathy map can improve the empathy and patient-care communication ability of undergraduate nursing students.