CitizenConnect: A Crowdsourcing Solution for Real-Time Reporting of Public Service Failures in Water, Roads, and Waste Management

Access to clean and reliable public services, such as water supply, road infrastructure, and waste management, is a fundamental right for all communities.Unfortunately, many regions face persistent issues in these areas, hindering the quality of life for residents.In this research paper, we introduce an innovative mobile application designed to tackle a broad spectrum of civil problems that communities encounter daily.This mobile application leverages the principles of crowd-sourcing, enabling citizens to report a wide array of issues, including water quality, damaged roads, unattended waste, and various other concerns affecting their daily lives.The data collected is openly accessible, empowering both local residents and authorities with real-time information.The application's primary objective is to foster community awareness and promote effective solutions to these problems.