The BERT Algorithm for Multimodal Emotion Analysis of Tourism Online Products in E-Commerce Live Broadcasting Based on Big Data

This approach is expected to improve multimodal sentiment analysis of online products within the e-commerce live broadcast environment. The results demonstrate that sentiment analysis of user evaluations based on the bidirectional encoder representations from transformers (BERT) algorithm achieves an accuracy rate of up to 92%, indicating strong potential for future development. The study concludes that emotion analysis of e-commerce products using the BERT algorithm is effective. Accurate calibration of user evaluations also supports product alignment by e-commerce vendors, thereby promoting increased sales, enhanced user satisfaction, and the sustainable, healthy development of live e-commerce platforms. Furthermore, the integration of digital information systems enables e-commerce enterprises to offer more targeted and practical online products while simultaneously enhancing users' subjective satisfaction.

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Publication Details

Journal
International Journal of Information Technologies and Systems Approach
Published
2025-06-24
DOI
https://doi.org/10.4018/ijitsa.382478
Primary Topic
E-commerce and Technology Innovations
Type
article
Field-Weighted Citation Impact
0.00
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article

The BERT Algorithm for Multimodal Emotion Analysis of Tourism Online Products in E-Commerce Live Broadcasting Based on Big Data

Tengteng Qu, Xiujing Sun
International Journal of Information Technologies and Systems Approach
E-commerce and Technology Innovations
article

The BERT Algorithm for Multimodal Emotion Analysis of Tourism Online Products in E-Commerce Live Broadcasting Based on Big Data

Tengteng Qu, Xiujing Sun
article en

Abstract

This approach is expected to improve multimodal sentiment analysis of online products within the e-commerce live broadcast environment. The results demonstrate that sentiment analysis of user evaluations based on the bidirectional encoder representations from transformers (BERT) algorithm achieves an accuracy rate of up to 92%, indicating strong potential for future development. The study concludes that emotion analysis of e-commerce products using the BERT algorithm is effective. Accurate calibration of user evaluations also supports product alignment by e-commerce vendors, thereby promoting increased sales, enhanced user satisfaction, and the sustainable, healthy development of live e-commerce platforms. Furthermore, the integration of digital information systems enables e-commerce enterprises to offer more targeted and practical online products while simultaneously enhancing users' subjective satisfaction.

International Journal of Information Technologies and Systems ApproachVol. 18(1)
Jilin International Studies University (CN), SEGi University (MY)
Openalex Percentile: Top 73%
E-commerce and Technology Innovations
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