Digital transformation and university governance: assessing challenges and opportunities at ENSA Agadir, Ibn Zohr University

This research examines the impact of digital transformation on university governance at ENSA Agadir, focusing on faculty needs regarding digital decision support platforms.The study, conducted through a questionnaire survey among faculty members (Assistant Professors, Associate Professors, and Full Professors), reveals a significant gap between current digital tool usage and actual needs for administrative decision-making.Results show that 80% of faculty use course management systems and 90% use internal communication tools, but only 30% employ digital tools for administrative decision-making.The absence of dedicated platforms negatively impacts efficiency according to 80% of respondents, primarily due to lack of data to support decisions (70%) and delays in collective decision-making (50%).Faculty express a strong need for access to student evaluation data (80%) and pedagogical performance monitoring (70%).Despite a high recommendation rate for adopting such a platform (90%), obstacles persist, notably lack of training (60%) and resistance to change (20%).This study reveals an important need for a digital decision support platform that would improve coordination and data management, thus facilitating more efficient and collaborative decision-making within the institution.