The impact of workforce diversity management on the organizational performance of hotels in Davao city

Organizational studies have looked for a better way to assess organizational performance because it is a variable that is often addressed in the field. The study aims to investigate the impact of workforce diversity management on organizational performance among the hotels in Davao City. Mean, frequency, Pearson-r, and analysis of variance were the statistical tools used. The result shows that the workforce diversity management in the hotels in Davao is very highly present and practices how the workforce perceives diversity, which also indicates that it is highly perceived as a contribution to organizational performance. The findings conclude a statistically significant relationship between workforce diversity management and organizational performance in hotels in Davao City. The analysis of variance shows that variations in workforce diversity management lead to substantial differences in organizational performance. Hotels that prioritize workforce, generational, and cultural diversity achieve significantly better productivity, innovation, and financial outcomes. Hotels can enhance diversity and inclusion policies and increase workforce diversity training by appointing a diverse and inclusive manager, implementing bias-free recruitment practices, and conducting cross-cultural communication workshops and inclusive leadership.