POLISH SENIORS TOWARDS E-HEALTH SERVICES IN THE POST-COVID PERSPECTIVE

<ns3:p>The population aging is a phenomenon that determines the need to properly meet the needs of the growing fraction of people over 60 years of age. One of the most important areas in this regard is access to medical and care services. Recent decades have brought an increase in interest in new technologies. Their use can significantly enrich, supplement or replace existing forms of support and security for older people. We can observe particular dynamics of the development of the e-health market in the current post-Covid perspective. However, the issue of interest in and use of already available e-services is important. Therefore, the aim of the article is to present the results of a nationwide survey conducted among people aged 60+ regarding their experiences with selected e-health services over the last two years. It turns out that the use of e-health services by seniors is relatively low. This is mainly limited to obtaining e-prescriptions/e-referrals and registering by phone to arrange a stationary visit. Moreover, there remains a visible predominance of interest among seniors in e-services in the field of medicine over care services. However, when comparing the responses of Polish seniors with the opinions of older residents of other countries (Sweden, the USA, Great Britain, the Netherlands and Canada), there is a similarity in the declared attitudes towards e-health services.</ns3:p>