Incorpating technology to improve service quality and customer satisfaction in healthcare, insight from Malaysia

The purpose of this particular research will be to check out, from your sights of numerous stakeholders, the web link among customer support experience as well as the increasing utilization of technologies within the healthcare business.A study around the partnership in between applying technological innovation plus individual joy in addition to support exposed an excellent partnership involving 118 individual individuals and even twenty-eight medical center employees.Individuals, however, considered there ought to be a runner element towards the patient-medical personnel connection, especially while carrying out analysis in addition restorative procedures within the individual.Age group must have been an important element in the choice of the particular sufferers in order to connect to technologies to be able to reached their own individual functions.With regards to contributing to understanding, this specific study helps policymakers as well as clinic managers inside improving guidelines additionally building ways of improve affected person fulfillment and also support high quality due to technical developments within health care through Malaysia together with Parts of asia, and a lot more..

Authors

Institutions

Publication Details

Journal
Science Education and Innovations in the Context of Modern Problems
Published
2025-06-17
DOI
https://doi.org/10.56334/sei/8.7.78
Primary Topic
Healthcare Quality and Satisfaction
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Incorpating technology to improve service quality and customer satisfaction in healthcare, insight from Malaysia

B CHUNG, Saeed Pahlevan Sharif, Jason James Turner
Science Education and Innovations in the Context of Modern Problems
Healthcare Quality and Satisfaction
article

Incorpating technology to improve service quality and customer satisfaction in healthcare, insight from Malaysia

B CHUNG, Saeed Pahlevan Sharif, Jason James Turner
article en

Abstract

The purpose of this particular research will be to check out, from your sights of numerous stakeholders, the web link among customer support experience as well as the increasing utilization of technologies within the healthcare business.A study around the partnership in between applying technological innovation plus individual joy in addition to support exposed an excellent partnership involving 118 individual individuals and even twenty-eight medical center employees.Individuals, however, considered there ought to be a runner element towards the patient-medical personnel connection, especially while carrying out analysis in addition restorative procedures within the individual.Age group must have been an important element in the choice of the particular sufferers in order to connect to technologies to be able to reached their own individual functions.With regards to contributing to understanding, this specific study helps policymakers as well as clinic managers inside improving guidelines additionally building ways of improve affected person fulfillment and also support high quality due to technical developments within health care through Malaysia together with Parts of asia, and a lot more..

Science Education and Innovations in the Context of Modern ProblemsVol. 8(7)
Taylor's University (MY)
Industry, innovation and infrastructure
Openalex Percentile: Top 76%
Healthcare Quality and Satisfaction
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Incorpating technology to improve service quality and customer satisfaction in healthcare, insight from Malaysia — B CHUNG, Saeed Pahlevan Sharif, et al. · Science Education and Innovations in the Context of Modern Problems (2025) | TGRS Research Map | TGRS