Technological innovation and social infrastructure on employee’s productivity: A study of selected universities in Delta State

This study examines the effect of technological and social innovation on employees’ productivity in selected universities in Delta State. In answering questions on the issues of training introduced to upskill employee productivity towards adapting to the use of the technological innovations and the level of employee acceptance of the technology, the study anchored its argument on the fact that effectiveness in organizational operations is directly proportionate to employee level of productivity and organizational growth in the university system when technological innovations are accepted and adapted to work. The study Adopted the Technology Acceptance Model (TAM), this study conducted an ex-post-facto research on how perceived usefulness and the ease to use the technological innovations affects the actual system use to enhance employee’s productivity in selected universities in Delta State. 400 participants were randomly selected from 3 out of the 11 universities. Results were analyzed using multiple inferential statistical techniques. The study revealed that there was a strong and positive relationship between staff training and their level of accepting and adapting to the technology and technological innovation in the university system that employees do not have adequate knowledge on and not acceptable cannot be adapted to by employees to enhance productivity. The study concluded that since social infrastructure such as motivational factors and job security mediate between technological innovations and employee’s productivity in the university system, university’s management should employ these social infrastructures in making sure that employees do not only upskill in the technological innovations but accept and adapt it towards productivity.