On the relevance of Maslow's need theory in the age of artificial intelligence

The impact of Artificial Intelligence (AI) is being felt in societies worldwide and is increasingly affecting all aspects of our daily lives. This paper discusses how AI can foster or hinder human well-being. In detail, we adopt Maslow's classic theory on human needs to take a human-centered focus and discuss how this theory can guide the creation and governance of AI systems promoting human well-being. In addition, the present work explores the concept of humanity and being human in the age of AI and the challenges humans may encounter in the next decades. • Maslow's classic work is applied to shed light on how AI can benefit humans. • The paper reflects about what it means to be human in the age of AI. • Challenges for reaching well-being in AI-societies are discussed.

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Publication Details

Journal
Technological Forecasting and Social Change
Published
2025-06-21
DOI
https://doi.org/10.1016/j.techfore.2025.124222
Citations
4
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
9.92
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On the relevance of Maslow's need theory in the age of artificial intelligence

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4 citations
Technological Forecasting and Social Change
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On the relevance of Maslow's need theory in the age of artificial intelligence

George Mikros, Christian Montag, A. Mehdi Riazi, Benjamin Becker, Raian Ali
article en
4 citations

Abstract

The impact of Artificial Intelligence (AI) is being felt in societies worldwide and is increasingly affecting all aspects of our daily lives. This paper discusses how AI can foster or hinder human well-being. In detail, we adopt Maslow's classic theory on human needs to take a human-centered focus and discuss how this theory can guide the creation and governance of AI systems promoting human well-being. In addition, the present work explores the concept of humanity and being human in the age of AI and the challenges humans may encounter in the next decades. • Maslow's classic work is applied to shed light on how AI can benefit humans. • The paper reflects about what it means to be human in the age of AI. • Challenges for reaching well-being in AI-societies are discussed.

Technological Forecasting and Social ChangeVol. 219
University of Macau (MO), Hamad bin Khalifa University (QA), University of Hong Kong (HK)
Openalex Percentile: Top 2%
AI in Service Interactions
9.92
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