AI Trust and Knowledge Management Practices in Enhancing Employee Innovation: Moderating Effect of Career Resilience

This study uses Knowledge Sharing (KSH), Knowledge Documentation (KDC), Knowledge Creation (KCR), and Knowledge Application (KAP) to examine how AI Trust (ATR) affects Employee Innovative Behavior (EIB). The main goal is to examine AI Trust's direct and indirect effects on creativity and Career Resilience (CRL)'s moderating role. The study employed a standardized questionnaire to collect data from IT staff in China, Saudi Arabia, and Pakistan. This study uses quantitative research. Data analysis was done using SMART PLS 4.0 on 678 replies. ATR directly and indirectly affects EIB through knowledge management strategies. CRL moderates ATR and Innovation, strengthening it. The study emphasizes the importance of knowledge management and ATR in organizations to foster innovation. This research could help organizations foster creativity using artificial intelligence. These findings may potentially affect managers and politicians trying to boost employee creativity and responsiveness to technology.

Authors

Publication Details

Journal
Journal of Management and Strategy
Published
2025-05-09
DOI
https://doi.org/10.5430/jms.v16n1p65
Primary Topic
Organizational and Employee Performance
Type
article
Field-Weighted Citation Impact
0.00
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article

AI Trust and Knowledge Management Practices in Enhancing Employee Innovation: Moderating Effect of Career Resilience

Haiyan Kong, Muhammad Khalid Bashir, Ziwei Yu, Muhammad Hussain et al.
Journal of Management and Strategy
Organizational and Employee Performance
article

AI Trust and Knowledge Management Practices in Enhancing Employee Innovation: Moderating Effect of Career Resilience

Haiyan Kong, Muhammad Khalid Bashir, Ziwei Yu, Muhammad Hussain, Junaid Jahangir
article en

Abstract

This study uses Knowledge Sharing (KSH), Knowledge Documentation (KDC), Knowledge Creation (KCR), and Knowledge Application (KAP) to examine how AI Trust (ATR) affects Employee Innovative Behavior (EIB). The main goal is to examine AI Trust's direct and indirect effects on creativity and Career Resilience (CRL)'s moderating role. The study employed a standardized questionnaire to collect data from IT staff in China, Saudi Arabia, and Pakistan. This study uses quantitative research. Data analysis was done using SMART PLS 4.0 on 678 replies. ATR directly and indirectly affects EIB through knowledge management strategies. CRL moderates ATR and Innovation, strengthening it. The study emphasizes the importance of knowledge management and ATR in organizations to foster innovation. This research could help organizations foster creativity using artificial intelligence. These findings may potentially affect managers and politicians trying to boost employee creativity and responsiveness to technology.

Journal of Management and StrategyVol. 16(1)
Industry, innovation and infrastructure
Openalex Percentile: Top 93%
Organizational and Employee Performance
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AI Trust and Knowledge Management Practices in Enhancing Employee Innovation: Moderating Effect of Career Resilience — Haiyan Kong, Muhammad Khalid Bashir, et al. · Journal of Management and Strategy (2025) | TGRS Research Map | TGRS