Residents’ Perceived-DSR of Local Tourism Developers and Tourism Development Attitude: Mediating Role of Emotional Solidarity with Tourists and Place Attachment

Purpose This study aims to confirm the influence of local residents’ perceptions of tourism development on the Destination Social Responsibility (DSR) of local tourism authorities. As corporate social responsibility (CSR) gains attention in tourism, normative efforts to reduce environmental impact are essential. Methods A self-administered survey was conducted with 386 local tourism businesses involving residents of Hainan, Sanya, China. Respondents were evenly distributed by gender and years of residence. Using Jamovi 2.6.44, demographic analysis, reliability/validity testing, model fit, path, and mediating effects were examined. Results Perception of environmental DSR significantly affected tourism development attitude (H1), emotional solidarity with tourists (H2), and regional attachment (H4). Emotional solidarity (H3) and regional attachment (H5) also influenced tourism development attitude, and both played mediating roles (H6, H7). Conclusion Environmental DSR activities by tourism authorities shape positive tourism attitudes by fostering emotional solidarity and regional attachment among residents. Thus, shared values among stakeholders are key to successful tourism development.

Authors

Publication Details

Journal
The Convergence Tourism Contents Society
Published
2025-05-31
DOI
https://doi.org/10.22556/jctc.2025.11.2.169
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
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article

Residents’ Perceived-DSR of Local Tourism Developers and Tourism Development Attitude: Mediating Role of Emotional Solidarity with Tourists and Place Attachment

Soung Hoon Yang, Hui Fang
The Convergence Tourism Contents Society
Customer Service Quality and Loyalty
article

Residents’ Perceived-DSR of Local Tourism Developers and Tourism Development Attitude: Mediating Role of Emotional Solidarity with Tourists and Place Attachment

Soung Hoon Yang, Hui Fang
article en

Abstract

Purpose This study aims to confirm the influence of local residents’ perceptions of tourism development on the Destination Social Responsibility (DSR) of local tourism authorities. As corporate social responsibility (CSR) gains attention in tourism, normative efforts to reduce environmental impact are essential. Methods A self-administered survey was conducted with 386 local tourism businesses involving residents of Hainan, Sanya, China. Respondents were evenly distributed by gender and years of residence. Using Jamovi 2.6.44, demographic analysis, reliability/validity testing, model fit, path, and mediating effects were examined. Results Perception of environmental DSR significantly affected tourism development attitude (H1), emotional solidarity with tourists (H2), and regional attachment (H4). Emotional solidarity (H3) and regional attachment (H5) also influenced tourism development attitude, and both played mediating roles (H6, H7). Conclusion Environmental DSR activities by tourism authorities shape positive tourism attitudes by fostering emotional solidarity and regional attachment among residents. Thus, shared values among stakeholders are key to successful tourism development.

The Convergence Tourism Contents SocietyVol. 11(2)
Decent work and economic growth
Openalex Percentile: Top 83%
Customer Service Quality and Loyalty
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