Obstacles and Solutions to Logistics Processes of Auto-Part Companies Using Interpretive Structural

Purpose : This study aims to help Korean auto-part companies effectively manage the export business by identifying obstacles and providing solutions in the logistics process. Research design, data and methodology : This paper collected data from focus group interviews in auto-part companies and applied Interpretive Structural Modeling (ISM) to identify the correlations and structure of the obstacles in the logistics process of the auto-part industry. Results : The ISM results indicated that compared to other industries, organizational factors such as government support policy are the key obstacles to the logistics process in the auto-part industry. Conclusions : Organizational and individual factors need to be improved simultaneously, and it is necessary for organizations to perceive the importance of logistics management.