Electric and Autonomous Vehicles in Italian Urban Logistics: Sustainable Solutions for Last-Mile Delivery

Urban logistics are facing growing sustainability challenges, particularly in last-mile delivery operations, which contribute significantly to traffic congestion, emissions and operational inefficiencies. The COVID-19 pandemic further exposed the vulnerabilities in traditional logistics systems, accelerating interest in innovative solutions such as electric vehicles (EVs) and autonomous vehicles (AVs) for last-mile delivery. This study investigates the potential of EV and AV technologies to enhance sustainable urban logistics by integrating cleaner, smarter transportation into delivery networks. Drawing on survey data from logistics professionals and consumers in Italy, the findings highlight the key benefits of EV and AV adoption, including reduced emissions, improved delivery efficiency and increased resilience during global disruptions. Autonomous delivery robots and EV fleets can reduce labor costs, traffic congestion and carbon footprints while meeting evolving consumer demands. However, barriers such as limited charging infrastructure, range constraints, and technological readiness remain critical challenges. By addressing these issues and aligning EV and AV strategies with urban mobility policies, last-mile delivery systems can play a crucial role in advancing cleaner, more efficient and sustainable urban logistics. This research emphasizes the need for continued investment, policy support and public–private collaboration to fully realize the potential of EVs and AVs in reshaping future urban delivery systems.