Determinants of patient satisfaction with healthcare services among insured and uninsured patients at a public hospital in Cameroon: A comparative cross-sectional study using the modified PSQ-18 questionnaire

These findings highlight a critical policy gap that needs intervention now. Targeted policy interventions are needed to help uninsured Cameroonians afford high-quality healthcare. For population-wide healthcare access, this gap must be closed. Therefore, the national universal health coverage scheme must be expanded and improved to reach all 10 Cameroon regions.