Engineering Digital Trust Through Governance: Brunei’s Government Measures in the e-HRM Transition from GEMS to SSM

A key part of Brunei Darussalam’s Vision 2035 is digitalizing HRM to promote government growth with the help of latest technology. This initiative is mainly focused on transitioning to Sistem Sumber Manusia (SSM), a comprehensive e-HRM platform. The paper explores the role of government measures to help this transformation focusing on policy framework, infrastructure, capacity building and data security. The Digital Economy Masterplan 2025 has given guidelines for building a digital-friendly environment and civil service ready for the future. Technology initiatives led by Authority for Info-Communications Technology Industry (AITI) have established the foundational infrastructure, while these improvements facilitated digital literacy through structured training for civil services. The introduction of the Cybersecurity Act is to protect user information and gain trust.