A Meta-Analysis of "Higher Education Institutions' Adoption of TQM Practices for Quality Education"

In the context of global competition, high-quality education is essential for developing human skills that meet industry needs. In order to attain these objective Total Quality Management (TQM) techniques plays a significant role. However, for optimal impact, it is crucial that TQM practices need to be uniformly implemented across all higher education institutions (HEIs).The study aims to assess the extent of TQM adoption in HEIs and evaluate the consistency of its implementation. Findings from this systematic literature review reveal that HEIs demonstrate a high adoption rate in areas such as management involvement, employee focus, and customer focus. However, the adoption rates for other TQM aspects are found to be moderate or low. Therefore, it is imperative for all HEIs to adhere to standardized criteria for implementing TQM processes. This study aims to identify gaps in TQM adoption and provide a comprehensive evaluation of its application across HEIs those work on continuous quality improvement.