Analyzing the User Experience of Google Drive Storage Management with Alert Notification

Google Drive is a robust cloud-based storage platform that enables file sharing, access, and storing from any location. We consider Google Drive to be a convenient way to share files such as documents, pictures, and videos. As it occupies space after sharing files with others, we need to remove shared files for managing storage of Google drive. Removing shared files from one’s Google Drive along with the device before the receivers have downloaded them is a frequent problem that results in data loss for the secondary users. In this study, we introduce a novel approach to resolve this situation by developing a web application that allows users to set deletion times for their shared files on Google Drive. This feature will automatically delete the files after the scheduled time. In addition, there will be a notification system that enables the primary user to schedule an email notification for secondary users. According to the set time, email alerts will be sent to secondary users providing the time when a file is about to be deleted so that they don’t forget to download the shared files before the auto-deletion time. We conducted a between subject experiment and observed that almost all users downloaded their files after receiving email alerts. This study aims to investigate how Google Drive’s file-sharing management and the problem of forgotten or missed downloads can be enhanced by automating file deletion and email notification system.