Understanding Potential Challenges in Demolition Robot Teleoperation to Inform Interface Design: Insights from Industry Professionals

Teleoperation is receiving intense attention due to its potential to address health and safety concerns for construction workers caused by on-site hazards. It allows operators to control robots from a distance outside their field of view using wireless communication technologies. Currently one of the most frequently deployed robotic technologies in construction is the remotely operated demolition robot within the field of view. While distance teleoperation offers great potential for enhancing worker safety and addressing labor shortages, the complex and dynamic demolition sites present unique challenges. This paper introduces the preliminary results of a study that explored potential challenges in demolition robot teleoperation, informed by the challenges identified in traditional demolition machine operations and the key concerns raised by industry professionals. A user-centered approach was employed through narrative interviews and focus groups with demolition professionals. The findings indicate that the challenges faced in traditional demolition machine operations may persist in teleoperation and could be further exacerbated by the sensory degradation inherent in teleoperation. Besides, the interactions among challenges increase the complexity of their overall impact. Moreover, enhancing operators’ situational awareness without inducing cognitive overload or distraction is critical for effectively addressing these challenges. Additionally, the results suggest the need for context-aware, multimodal teleoperation interfaces to assist operators in managing operational challenges. This study contributes to understanding challenges that operators may face during teleoperation, offering valuable insights for developing teleoperation interfaces adaptable to diverse demolition contexts.