The Impact of Banking Information Technology Characteristics on Improving Banking Performance

This research seeks to determine the impact of technological characteristics of banking information in improving banking performance (technology, time, databases, form). In order to achieve this, the technological characteristics of banking information were adopted as dimensions (shareholder satisfaction, customer satisfaction, employee satisfaction, diversity of services). The researcher used the questionnaire as a primary tool for collecting data by selecting a random sample of (200) respondents in order to display and analyze the responses of sample members and their perceptions of the study variables and their sub-dimensions and test the research hypotheses using descriptive and inferential statistics methods. (SMART PLS) and (SPSS) in processing and analyzing data to show the effect of the independent variable on the dependent variable, this research reached a set of conclusions, the most important of which are the forms of technological characteristics of banking information in electronic payment methods and systems, communication channels and electronic banking services. Banking financial technology affects financial and banking institutions better if it is properly exploited in a way that allows for the achievement of many positives.