Determinants of game-playing motivation and tax compliance intention in Micro Small Medium Enterprises: Evidence from Indonesia

Background Intention plays a crucial role in determining tax compliance. An individual’s perception of tax regulations shapes their attitude toward tax compliance and fairness, which can stimulate their motivation and, therefore, compliance. Objective This study investigates how attitudes toward tax compliance and tax fairness determine game-playing motivation—a strategic posture where taxpayers comply with the letter of the law while seeking to optimize tax outcomes—and its influence on tax compliance intention among MSMEs in Indonesia. Methods This quantitative study employed a survey of 626 MSMEs, defined as businesses with annual revenues not exceeding IDR 4.8 billion (approximately EUR 275,000). Hypotheses were tested using inferential analysis through the PLS-SEM approach. Results This study indicates that tax attitude and fairness positively influence game-playing motivation and intention to comply with taxation. Gain goals strengthen the effect of attitude on motivation. Tax attitude and fairness directly affect tax compliance intention, but their indirect effect is not statistically proven. Conclusions This study proves the importance of tax attitudes and fairness and their role for MSMEs in shaping compliance behavior. The findings also highlight the need to strengthen the perceived legitimacy of tax laws beyond mere formal compliance.

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Publication Details

Journal
Human Systems Management
Published
2025-06-19
DOI
https://doi.org/10.1177/01672533251353742
Primary Topic
Taxation and Compliance Studies
Type
article
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article

Determinants of game-playing motivation and tax compliance intention in Micro Small Medium Enterprises: Evidence from Indonesia

Syaiful Iqbal, T Sutrisno, Rosalita Rachma Agusti, ‪Aulia Fuad Rahman
Human Systems Management
Taxation and Compliance Studies
article

Determinants of game-playing motivation and tax compliance intention in Micro Small Medium Enterprises: Evidence from Indonesia

Syaiful Iqbal, T Sutrisno, Rosalita Rachma Agusti, ‪Aulia Fuad Rahman
article en

Abstract

Background Intention plays a crucial role in determining tax compliance. An individual’s perception of tax regulations shapes their attitude toward tax compliance and fairness, which can stimulate their motivation and, therefore, compliance. Objective This study investigates how attitudes toward tax compliance and tax fairness determine game-playing motivation—a strategic posture where taxpayers comply with the letter of the law while seeking to optimize tax outcomes—and its influence on tax compliance intention among MSMEs in Indonesia. Methods This quantitative study employed a survey of 626 MSMEs, defined as businesses with annual revenues not exceeding IDR 4.8 billion (approximately EUR 275,000). Hypotheses were tested using inferential analysis through the PLS-SEM approach. Results This study indicates that tax attitude and fairness positively influence game-playing motivation and intention to comply with taxation. Gain goals strengthen the effect of attitude on motivation. Tax attitude and fairness directly affect tax compliance intention, but their indirect effect is not statistically proven. Conclusions This study proves the importance of tax attitudes and fairness and their role for MSMEs in shaping compliance behavior. The findings also highlight the need to strengthen the perceived legitimacy of tax laws beyond mere formal compliance.

Human Systems ManagementVol. 45(1)
University of Brawijaya (ID)
Peace, Justice and strong institutions
Openalex Percentile: Top 79%
Taxation and Compliance Studies
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Determinants of game-playing motivation and tax compliance intention in Micro Small Medium Enterprises: Evidence from Indonesia — Syaiful Iqbal, T Sutrisno, et al. · Human Systems Management (2025) | TGRS Research Map | TGRS