Developing a COVID-19-focused mHealth system in a low-resource setting during the COVID-19 pandemic: challenges and opportunities

There is a need for investment in information technology infrastructure and in access to digital networks, alongside a need to improve the digital and health literacy of populations for the successful implementation of a patient-facing mHealth system. Thus, whilst the policy aspirations are admirable, the potential for technological innovation is great, and the clinicians can see the benefit of using technologies to provide care to those who cannot reach clinics, there is a gap between what is possible given the current reality of infrastructure and patient preparedness and the requirements for a successful telemedicine intervention.