Empowering Single Parent Households: A Web Platform to Address Systematic Gaps in Welfare and Care Support

Single parent households in South Korea face significant barriers in accessing welfare support due to fragmented information systems, persistent social stigma, and limited policy utilization. Despite the existence of various support programs, gaps in practical accessibility and reliability remain. This study aimed to develop a web-based platform that improves access to parenting, welfare, and emotional support information for single parent households, thereby promoting self-reliance and social inclusion.A full-stack web platform was developed using React.js, Next.js, Node.js, MongoDB, AWS S3, and the OpenAI GPT-4 API. The platform includes key functions such as an AI-powered chatbot, parenting diaries, health management tools, and structured access to verified welfare information. Domain-specific prompt engi-neering was applied to improve chatbot accuracy and empathy. The study did not involve human participants but relied on literature-based needs analysis and system design methodologies.The developed platform successfully integrated reliable information delivery, real-time AI-based guidance, and tools for tracking child health and caregiving. It addressed challenges such as low information reliability, limited support networks, and emotional isolation. Preliminary implementation confirmed the platform’s usability and relevance, although features like automated policy updates and geolocation services remain in development.The platform demonstrates the potential of digital solutions to mitigate systemic gaps in welfare information and caregiving support for single parent households. By aligning with key Sustainable Development Goals (SDGs), the platform not only alleviates parenting burdens in the short term but also contributes to long-term goals of gender equity, health access, and social inclusion. Further iterations will focus on improving mobile accessi-bility, scaling user engagement, and enhancing AI accuracy.