The impact of digitalization on changing the company's management paradigm: from customer focus to client-centricity

The impact of digitalization on changing the company's management paradigm: from customer focus to client-centricity Scientific journal NRU ITMO Series Economics and Environmental Management

Publication Details

Journal
Economics and Environmental Management
Published
2025-01-01
DOI
https://doi.org/10.17586/2310-1172-2025-18-2-72-85
Primary Topic
Business Strategy and Innovation
Type
article
Field-Weighted Citation Impact
0.00
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article

The impact of digitalization on changing the company's management paradigm: from customer focus to client-centricity

Economics and Environmental Management
Business Strategy and Innovation
article

The impact of digitalization on changing the company's management paradigm: from customer focus to client-centricity

article en

Abstract

The impact of digitalization on changing the company's management paradigm: from customer focus to client-centricity Scientific journal NRU ITMO Series Economics and Environmental Management

Economics and Environmental Management
Openalex Percentile: Top 79%
Business Strategy and Innovation
DOIOpen Access PDFOpenAlex
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The impact of digitalization on changing the company's management paradigm: from customer focus to client-centricity · Economics and Environmental Management (2025) | TGRS Research Map | TGRS