Comprehensive Patient Satisfaction Survey in Maharashtra: Evaluating Healthcare Experiences to Improve Statewide Quality and Services"
Patient satisfaction is a critical measure of healthcare quality and service effectiveness. This survey aims to assess patient satisfaction level in civil and public hospitals across Wardha, Kolhapur, Solapur, Satara and Pune districts. The survey comprehensively examines patient satisfaction across both urban and rural areas highlighting disparities in healthcare accessibility. The study evaluates various factors influencing patient experiences including Hospital infrastructure, availability of medical staff, quality of care, Hygiene, waiting time and communication. A structured questionnaire was used to collect data from diverse demographic groups ensuring a comprehensive analysis of patient perspectives. The findings will help identify strengths and areas for improvement in healthcare services enabling policymakers and hospital administration to implement necessary reforms for enhanced patient care and satisfaction
Authors
- Deepika Chaudhari
- Shrushti Patil Shrushti Patil
- Manoj D. Joshi (ORCID: https://orcid.org/0000-0003-4424-7200)
- S.P. Pawar
- Samiksha Barahate Samiksha Barahate
- Vaishnavi Bhangre Vaishnavi Bhangre
Publication Details
- Journal
- International Journal of Pharmaceutical Research and Applications
- Published
- 2025-03-01
- DOI
- https://doi.org/10.35629/4494-100313691380
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00