Empathy in robots: the impact on responsibility attribution in service encounters

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

Authors

Publication Details

Journal
International Journal of Technology Marketing
Published
2025-01-01
DOI
https://doi.org/10.1504/ijtmkt.2025.10071917
Primary Topic
Psychology of Moral and Emotional Judgment
Type
article
Field-Weighted Citation Impact
0.00
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article

Empathy in robots: the impact on responsibility attribution in service encounters

Jeonghyeon Choi, Gho Kim
International Journal of Technology Marketing
Psychology of Moral and Emotional Judgment
article

Empathy in robots: the impact on responsibility attribution in service encounters

Jeonghyeon Choi, Gho Kim
article en

Abstract

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

International Journal of Technology MarketingVol. 1(1)
Reduced inequalities
Openalex Percentile: Top 87%
Psychology of Moral and Emotional Judgment
DOISourceOpenAlex
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Empathy in robots: the impact on responsibility attribution in service encounters — Jeonghyeon Choi, Gho Kim · International Journal of Technology Marketing (2025) | TGRS Research Map | TGRS