Digital Technology Affordances, Organizational Resilience, and Enterprise performance: The Contingent Role of Organizational Unlearning

How to effectively utilize digital technology to enhance firm performance has become an important issue for firms in the digital intelligence era.Based on resource orchestration theory and organizational unlearning theory,the mechanism of the impact of digital technology availability on enterprise performance,as well as the mediating role of organizational resilience and the moderating effect of organizational unlearning are empirically analyzed through survey data of 302 small and medium-sized enterprises (SMEs).The results show that digital technology affordance (cumulative affordance,variation affordance) has a positive effect on firms' performance;organizational resilience has a mediating role between digital technology affordance and firms' performance,and organizational unlearning positively moderates the relationship between digital technology affordance and organizational resilience.

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Publication Details

Journal
Journal of Business and Economic Research
Published
2025-06-19
DOI
https://doi.org/10.63887/jber.2025.1.2.7
Primary Topic
Supply Chain Resilience and Risk Management
Type
article
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article

Digital Technology Affordances, Organizational Resilience, and Enterprise performance: The Contingent Role of Organizational Unlearning

Xiaoyu Wang, Xiaomin Zhu, Jiahuan Tang
Journal of Business and Economic Research
Supply Chain Resilience and Risk Management
article

Digital Technology Affordances, Organizational Resilience, and Enterprise performance: The Contingent Role of Organizational Unlearning

Xiaoyu Wang, Xiaomin Zhu, Jiahuan Tang
article en

Abstract

How to effectively utilize digital technology to enhance firm performance has become an important issue for firms in the digital intelligence era.Based on resource orchestration theory and organizational unlearning theory,the mechanism of the impact of digital technology availability on enterprise performance,as well as the mediating role of organizational resilience and the moderating effect of organizational unlearning are empirically analyzed through survey data of 302 small and medium-sized enterprises (SMEs).The results show that digital technology affordance (cumulative affordance,variation affordance) has a positive effect on firms' performance;organizational resilience has a mediating role between digital technology affordance and firms' performance,and organizational unlearning positively moderates the relationship between digital technology affordance and organizational resilience.

Journal of Business and Economic ResearchVol. 1(2)
Northwest Normal University (CN)
Openalex Percentile: Top 79%
Supply Chain Resilience and Risk Management
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Digital Technology Affordances, Organizational Resilience, and Enterprise performance: The Contingent Role of Organizational Unlearning — Xiaoyu Wang, Xiaomin Zhu, et al. · Journal of Business and Economic Research (2025) | TGRS Research Map | TGRS