An AI-Human Collaboration Chatbot with Digital Representation of Users for Knowledge Sharing
With the advancement in Artificial Intelligence (AI), especially generative AI, conversational agents are becoming a norm in everyday lives. These agents can become more intelligent if they can collaborate with humans or other agents in analysing the conversation with the user. This work presents the use of AI to connect different sets of users and help them solve their life problems. Currently, sharing the wisdom of the old generation is happening within the close family or the student circle alone. To receive knowledge from a wider community at their fingertips, we designed a chatbot called wisdomBOT which can connect the younger generation users with the older generation users to receive their wisdom through the sharing of life experiences and stories and to learn from them. It also helps to address the loneliness of the older generation and connect them through a new way to make younger friends.
Authors
- Anju S. Pillai (ORCID: https://orcid.org/0000-0001-5298-6789)
- A.M. Abhishek Sai (ORCID: https://orcid.org/0000-0003-3965-3474)
- Sruthy Anand (ORCID: https://orcid.org/0000-0002-5215-0647)
- Sethuraman N Rao (ORCID: https://orcid.org/0000-0003-3160-9719)
Institutions
- Amrita Vishwa Vidyapeetham (IN)
Publication Details
- Published
- 2025-05-14
- DOI
- https://doi.org/10.1109/icpcsn65854.2025.11034859
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00