Evaluation of the Implementation of the Health Center Management Information System a (HCMIS) in the Registration Section at the Pabuaran Health Center, Serang Regency

Implementation of the HCMIS at the health center, it turns out that not all officers have received special training, there is no SOP for the use of the HCMIS, some staff do not support the implementation of HCMIS, the HCMIS usage provider often has maintenance (repairs) between the Bridging HCMIS with Primary Care (P-Care). In addition, there are problems related to unstable internet network constraints if there is a power outage Evaluating the implementation of the HCMIS at the Pabuaran Health Center in terms of Human, Organization, Technology and Benefit. This research method uses qualitative descriptive research. The population in the study were all employees of the Pabuaran Health Center totaling 50 people. The sample in this study were the Head of the Health Center, Head of Administration, IT Officer, Registration Officer and medical records totaling 4 people. The results of interviews with informants, regarding the obstacles in the implementation of the HCMIS at the Pabuaran Health Center, reviewed from Human, namely There has been no special training for all users, only the training is given to IT and then socialized to user users. Then reviewed from the Organization, namely There is no SOP for Using HCMIS, There are still some staff who do not support because when inputting data into the system there are obstacles, especially for elderly officers. Furthermore, reviewed from Technology, namely The accuracy of data on the service is accurate but for the needs of the program data there are still some that must be completed and the last reviewed from Benefit, namely its effectiveness is not as desired. In the implementation of the HCMIS at the Pabuaran Health Center, reviewed from Human in user satisfaction is still not satisfied because its use is not optimal, then reviewed from the Organization There is no SOP for HCMIS Use, then reviewed from Technology in accordance with the quality of the system, quality of information and quality of service implementation of the HCMIS and finally reviewed from Benefit has a balance between the benefits and disadvantages of the system users obtained

Authors

Publication Details

Journal
Journal Of Applied Health Research And Development
Published
2024-10-15
DOI
https://doi.org/10.58228/jahrd.v6i2.102
Primary Topic
Healthcare Quality and Satisfaction
Type
article
Field-Weighted Citation Impact
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article

Evaluation of the Implementation of the Health Center Management Information System a (HCMIS) in the Registration Section at the Pabuaran Health Center, Serang Regency

Ita La Tho, Erwin Muhtarudin, Ika Apriyanti, إسماعيل محمد طنجور
Journal Of Applied Health Research And Development
Healthcare Quality and Satisfaction
article

Evaluation of the Implementation of the Health Center Management Information System a (HCMIS) in the Registration Section at the Pabuaran Health Center, Serang Regency

Ita La Tho, Erwin Muhtarudin, Ika Apriyanti, إسماعيل محمد طنجور
article en

Abstract

Implementation of the HCMIS at the health center, it turns out that not all officers have received special training, there is no SOP for the use of the HCMIS, some staff do not support the implementation of HCMIS, the HCMIS usage provider often has maintenance (repairs) between the Bridging HCMIS with Primary Care (P-Care). In addition, there are problems related to unstable internet network constraints if there is a power outage Evaluating the implementation of the HCMIS at the Pabuaran Health Center in terms of Human, Organization, Technology and Benefit. This research method uses qualitative descriptive research. The population in the study were all employees of the Pabuaran Health Center totaling 50 people. The sample in this study were the Head of the Health Center, Head of Administration, IT Officer, Registration Officer and medical records totaling 4 people. The results of interviews with informants, regarding the obstacles in the implementation of the HCMIS at the Pabuaran Health Center, reviewed from Human, namely There has been no special training for all users, only the training is given to IT and then socialized to user users. Then reviewed from the Organization, namely There is no SOP for Using HCMIS, There are still some staff who do not support because when inputting data into the system there are obstacles, especially for elderly officers. Furthermore, reviewed from Technology, namely The accuracy of data on the service is accurate but for the needs of the program data there are still some that must be completed and the last reviewed from Benefit, namely its effectiveness is not as desired. In the implementation of the HCMIS at the Pabuaran Health Center, reviewed from Human in user satisfaction is still not satisfied because its use is not optimal, then reviewed from the Organization There is no SOP for HCMIS Use, then reviewed from Technology in accordance with the quality of the system, quality of information and quality of service implementation of the HCMIS and finally reviewed from Benefit has a balance between the benefits and disadvantages of the system users obtained

Journal Of Applied Health Research And DevelopmentVol. 6(2)
Openalex Percentile: Top 50%
Healthcare Quality and Satisfaction
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