Leveraging AI in Financial Data Aggregation for Better Customer Experience
The financial services industry is getting transformed by Artificial intelligence (AI) mainly in the area of financial data aggregation where the high volume variants and frequency of data pose significant challenges.This paper explores how the various AI technologies such as machine learning, natural language processing, robotic process automation and predictive analytics enhance the aggregation and analysis of financial data to elevate the customer experience. AI is increasingly adopted by financial institutions to process and synthesize vast volumes of disparate financial data efficiently, enabling more responsive, personalized and insightful services. By analyzing current trends, real world use cases, challenges and future prospects, this paper underscores the critical role AI plays in driving innovation and competitive advantage in the financial sector. Keywords: Artificial Intelligence, Financial Data Aggregation, Customer Experience, Machine Learning, Natural Language Processing, Predictive Analytics, Fintech
Authors
- S Ravikumar (ORCID: https://orcid.org/0000-0001-6486-1561)
Publication Details
- Journal
- INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT
- Published
- 2025-06-18
- DOI
- https://doi.org/10.55041/ijsrem50546
- Primary Topic
- Blockchain Technology Applications and Security
- Type
- article
- Field-Weighted Citation Impact
- 0.00