Performance Appraisal and Performance Productivity of Contract-of-Service Employees

This comparative-correlational study assessed the relationship between performance appraisal and productivity among contract-of-service employees. It examined how employees agreed with various aspects of performance appraisal, such as the clarity of expectations, communication, fairness, and trust in supervisors. The study also measured performance productivity based on work effectiveness, professionalism, and task performance, as rated by employees and their supervisors. Data were collected from 302 employees and 121 supervisors using an online survey and selected through simple random sampling. The findings showed no significant differences between employee and supervisor ratings of productivity, with t-test results showing no meaningful gaps in task performance (p=0.110), professionalism (p=0.720), and work effectiveness (p=0.134). However, a strong positive correlation was found between how employees viewed the performance appraisal process and their productivity levels (p<0.001). These results suggest that better communication, fairness, and trust during performance evaluations may improve work outcomes. The study recommends that organizations enhance their appraisal system by involving employees in setting expectations, training supervisors to be fair and consistent, and offering recognition, support, and professional growth opportunities to increase productivity.