Strategic implementation of blockchain technology in buyer–supplier networks of supply chains

Purpose Businesses involved in supply chains have found that blockchain technology (BCT) offers a viable way to gain more control over the legitimacy of supply chain flows. However, in the buyer–supplier networks along supply chains, there remain concerns despite the potential benefits of deploying the BCT. The buyer–supplier networks often have several complex factors that make the BCT implementation less compelling. Considering this, the current study aimed at analysing the facets that would convince the buyer–supplier networks to implement the BCT. Design/methodology/approach The study has identified the key Strategies for Blockchain Technology Implementation (SBCTI) by using the Fuzzy Analytic Hierarchy Process (FAHP). The significant SBCTIs are then analysed using the Kano Quality model to understand what may satisfy or dissatisfy supply chain stakeholders. Findings It was found that the buyer–supplier networks anticipate government endorsement and seek legal binding when implementing the BCT. The stakeholders anticipate that the implementation of advanced technologies, such as BCT, be straightforward, transparent and subject to auditability. Research limitations/implications Numerous studies have concentrated on describing the advantages that businesses from various industries can experience when they adopt what they can. There are, however, no specific studies that examine the underlying facets that strongly encourage buyer–supplier networks to apply the BCT in particular when interacting with suppliers inside these networks. Originality/value There is a dearth of research that examines the implementation of the BCT from a supply chain perspective across buyer–supplier networks.