Identifying determinants for promoting public engagement via Chinese E-government TikTok in public health emergencies
These results underscore the importance of trust in fostering public engagement and highlight the potential for enhancing government communication strategies on social media during crises. The study suggests that improving the quality of information and providing timely feedback can significantly increase public engagement through social media platforms like TikTok, particularly in the context of public health emergencies.
Authors
- Julia Wirza Mohd Zawawi
- Syafila Kamarudin (ORCID: https://orcid.org/0000-0001-8671-8897)
- Guo Jing-jing (ORCID: https://orcid.org/0009-0008-5396-0394)
Institutions
- Universiti Putra Malaysia (MY)
Publication Details
- Journal
- PLoS ONE
- Published
- 2025-06-18
- DOI
- https://doi.org/10.1371/journal.pone.0325967
- Citations
- 4
- Primary Topic
- Social Media and Politics
- Type
- article
- Field-Weighted Citation Impact
- 15.46