Analyzing The Impact Of Hospital Digitalization On Patient Experience And Satisfaction

With the rapid evolution of virtual technology in healthcare, hospitals are increasingly adopting digital equipment to beautify service shipping, patient enjoy, and medical efficiency.This study investigates the impact of medical institution digitalization on affected person revel in and pleasure through a survey of 200 respondents performed through Google Forms.Participants said their reviews with digital sanatorium offerings including online appointment structures, virtual clinical report get right of entry to, and digital bills.Results confirmed that 89% of respondents had been glad with digital services, particularly because of reduced waiting instances, ease of get entry to to prescriptions, and simplified communication with providers.However, digital exclusion, privateness concerns, and confined cognizance still avert full engagement.This study recommends growing accessibility, improving virtual literacy, and enhancing public awareness to ensure that health facility digitalization is inclusive, steady, and affected person centric.