Research on the Optimization Path of College Library Services under the Perspective of Multidimensional Anxiety—Empirical Analysis and Strategy Design Based on Ocean University of China

[目的/意义]：图书馆焦虑显著阻碍读者有效利用馆藏资源。[方法/过程]：本研究通过对图书馆焦虑水平及其影响因素读者问卷，运用独立样本T检验及方差分析，为图书馆针对性服务优化提供依据。[结果/结论]：基于中国海洋大学三校区在校生电子问卷进行数据分析并提出多维策略，为降低用户焦虑、提升服务质量提供依据和参考。[Purpose/significance]: Library anxiety significantly hinders patrons from effectively utilizing collection resources. [Method/process]: In this study, the independent sample t-test and ANOVA were applied to the readers’ questionnaires on library anxiety level and its influencing factors to provide a basis for the optimization of library targeted services. [Result/conclusion]: Based on the electronic questionnaires of students in the three campuses of Ocean University of China, the data were analyzed and multidimensional strategies were proposed to provide a basis and reference for reducing user anxiety and improving service quality.