Assisted Sustainability: How Digital Technologies Promote Corporate Sustainability

Sustainability has evolved from a new trend to an imperative and strategical necessity for companies. Despite the growing focus from economics and information systems (IS) research, practical solutions for integrating sustainability into business practices remain limited. Moreover, there is a growing demand for corporate sustainability (CS) and an increasing ability to implement digital technologies in companies. In our paper, we scrutinize how digital technologies promote corporate sustainability. We use the Delphi method to discuss future scenarios and assess the mechanisms of digitally assisted sustainability in companies. Our findings indicate that the synergy between sustainability measures and digital technologies, such as digital assistants, holds significant potential for improving sustainability, efficiency, and profitability across various use cases within businesses. For a company’s strategy, this means integrating sustainability as a core component, leveraging digital technologies to drive sustainable practices, enhance operational efficiency, and boost profitability.