Digital Transformation in Utility Services: Iot-Based Metering for A Sustainable Future in Sri Lanka

Abstract: Effective management of energy and water resources is crucial for achieving sustainable development. This report examines the difficulties encountered by utility organizations in Sri Lanka, specifically the National Water Supply and Drainage Board and the Ceylon Electricity Board. These institutions initially adopted analog meters, which result in elevated operational costs due to their reliance on monthly readings and billing cycles. In response, the Ceylon Electricity Board is shifting towards digital metering, while the National Water Supply and Drainage Board is beginning to implement digital solutions aimed at enhancing efficiency. The primary objectives include lowering peak power generation costs, decreasing consumption levels, and fostering improved consumer engagement. A proposal has been put forth for an IoT-based embedded device system designed to facilitate data collection and exchange, enabling two-way communication for monitoring and control from base stations. The proposed system encompasses hardware components, cloud architecture, and features that enable real-time data access, thereby offering a comprehensive overview of smart metering solutions necessary for optimal resource management in Sri Lanka. Consumers will have access to both a mobile app and a web application that provide real-time insights into their usage patterns, tariffs, reports, and overall consumption trends while easing some of the administrative burdens faced by governing institutions. Equally, these institutions will utilize a web application to oversee the entire system.