Schemes Paaru! - A Multi-Platform Chatbot for Government Scheme Information in India
This paper introduces “Schemes Paaru!”, a chatbot application developed using Flutter, created to offer users straightforward access to information about various government schemes throughout India. In a nation with numerous social welfare programs, bridging the information gap between citizens and government initiatives is crucial. Leveraging OpenAI's GPT-4 Turbo model, with text or audio input, “Schemes Paaru!” provides updated details on schemes from both central and state governments. By empowering individuals with knowledge about government schemes, “Schemes Paaru!” makes it easier to make wise decisions, especially when trying to reduce poverty. The article also emphasizes how “Schemes Paaru!” stands out from other chatbot solutions thanks to its intuitive user interface and smooth interaction with OpenAI's language model. By democratizing access to scheme information, “Schemes Paaru!” fosters social inclusion and encourages active participation from citizens, showcasing a creative use of technology to improve the well-being of society. This advancement marks a key step in improving transparency and accessibility in governance, fostering a more informed and engaged community.
Authors
- A. Balaji
- P. Sinthia (ORCID: https://orcid.org/0000-0001-8040-6710)
- T. Sripriya (ORCID: https://orcid.org/0000-0003-0600-1605)
- M. Malathi
- Dagoberto N. Subdirector y Jefe de Redacción Sorto C.
- G. Arthy
Institutions
- Saveetha University (IN)
Publication Details
- Published
- 2024-11-06
- DOI
- https://doi.org/10.1109/icstsdg61998.2024.11026225
- Citations
- 2
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.69