THROUGH LAND REGISTRATION GOVERNANCE SYSTEM AT THE LAND OFFICE OF GORONTALO DISTRICT

This study discusses the implementation of land registration governance at the Land Office of Gorontalo District, with a focus on public accountability. This study uses a qualitative approach to explore the experiences, views, and perceptions of the community and officers related to the land registration process. The research findings show that although the organizational structure and division of tasks have been established, limited human resources hinder its effectiveness. The implementation of the electronic system has not been widely socialized, to improve public understanding and participation. Public participation is also limited due to a lack of understanding and negative perceptions of the complicated process. The practice of brokering is still widespread. This study highlights the gap between the theory of ideal governance (transparency, participation, accountability) and implementation in the field. Accountability is greatly influenced by the behavior and commitment of officers. The implementation of the electronic system has the potential to improve accountability, but is not yet optimal. This study recommends simplifying procedures, improving officer training, more effective socialization, and tighter supervision to combat corruption and increase public trust. This study provides new insights into developing more effective and efficient land registration policies.