Intelligent Conversational Agent for Seamless User Interaction Using NLP and Dialog flow.
This major project explores the development of an End-to-End Natural Language Processing (NLP) Based Chatbot using Google's Dialogflow platform. With the rapid advancement in conversational AI technologies, the project aims to leverage the capabilities of Dialogflow to create a sophisticated and user-friendly chatbot capable of understanding and responding to natural language input seamlessly. The project encompasses the entire chatbot development lifecycle, from designing intuitive conversational flows and defining user intents to integrating backend logic for fulfilling user requests.The chatbot's architecture incorporates Dialogflow's powerful NLP engine, enabling it to comprehend user intents and extract relevant entities with high accuracy. The project delves into the customization of intents and entities to suit specific use cases, ensuring a tailored and contextually-aware conversational experience. Emphasis is placed on creating a multi-platform chatbot, allowing integration with diverse messaging and voice platforms, thereby enhancing accessibility for users.Furthermore, the project explores advanced features of Dialogflow, such as context management and fulfillment, to enhance the chatbot's ability to maintain meaningful conversations and execute backend processes seamlessly. The incorporation of machine learning techniques facilitates continuous improvement in the chatbot's language understanding and response generation through iterative training.
Authors
- Sajjad Waheed (ORCID: https://orcid.org/0000-0002-1525-376X)
- Mohammed Sulaiman
- M. A. K. Baig
- Mohammed Abdul Bari
Institutions
- University B.D.T College of Engineering (IN)
- Dean College (US)
Publication Details
- Journal
- International jounal of information technology and computer engineering.
- Published
- 2025-06-11
- DOI
- https://doi.org/10.62647/ijitce2025v13i2spp91-98
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00