THE USE OF DESIGN THINKING IN THE DEVELOPMENT OF FIRST AID TRAINING ACTIONS: AN EXPERIENCE WITH BASIC EDUCATION PROFESSIONALS

ABSTRACT: Accidents, as unexpected or undesirable events, can result in injuries and may be prevented in various environments, including schools. When they occur, immediate actions are required regarding providing first aid. In this context, the Lucas Law (Federal Law No. 13.722/2018) is cited as a regulatory framework that mandates public and private basic education schools to be trained to provide first aid in case of accidents. However, despite this obligation, studies frequently reveal insufficient practices or the lack of preparedness among Basic Education professionals in providing first aid. Thus, this applied, exploratory, and descriptive research with a qualitative approach, which led to a practical solution, sought to primarily report an experience in developing a training action using the Design Thinking methodology to guide Basic Education professionals in first aid provision. It should be noted that this methodology is aimed at the collaborative design of innovative solutions for specific problems, culminating in the creation of unique and refined knowledge to achieve the desired solution. In the end, a First Aid Manual for Basic Education Professionals was developed with the support of professionals from a public school and was also used in professional training. The aim was to minimize errors in the aid process and promote a culture of accident prevention by providing clear and reliable guidance on emergencies.